Returns

All sales are final

Every piece is one of a kind and we cannot restock it, so we do not take returns or exchanges for fit or a change of mind. Check the photos, the description and the measurements before you buy, and ask us anything first.

When we make it right

We refund you in full, shipping included, if:

• we sent you the wrong piece,
• the piece has damage or a flaw we did not show or describe, or
• it arrived damaged from shipping.

Tell us within 7 days of delivery through the contact page, with your order number and photos of the problem. We will send you a prepaid label or let you drop it at the shop. The piece has to come back in the same shape it arrived.

Lost packages

If tracking shows your order stuck or lost, tell us and we will open a claim with the carrier. Once the carrier calls it lost, we refund you in full. See our shipping policy.

Refunds

Refunds go back to the card you paid with, through Square, once we have the piece back or the carrier closes the claim. Your bank can take 5 to 10 business days to show it.

Bought in the shop

The same rules apply to pieces bought at the register. Bring your receipt.